About Us

About Oz Pickle Paddles

Oz Pickle Paddles is an Australian-owned and operated online retailer specialising in quality pickleball equipment for players across Australia.

We’re based in Australia and created Oz Pickle Paddles to make it easier for players to access reliable, well-priced pickleball paddles, balls, and accessories without the confusion, long delays, or uncertainty that often comes with overseas sellers.

Who we are

Oz Pickle Paddles is run by a small Australian team with a genuine interest in the growth of pickleball locally. We focus on sourcing practical, good-value equipment that suits beginners through to experienced players, and we stand behind the products we sell.

What we do

We sell pickleball paddles, balls, and accessories through our online store and ship directly to customers across Australia. All orders are processed securely through our website, and we aim to provide clear communication, fair pricing, and straightforward policies.

Shipping & customer support

Orders are processed promptly, and delivery timeframes are clearly outlined on our Shipping Policy page. If you have questions before or after purchasing, our customer support team can be contacted via email or phone — we aim to respond as quickly as possible during business hours.

Our commitment

We are committed to:

  • Transparent pricing with no hidden fees

  • Clear shipping and returns policies

  • Secure checkout and customer data protection

  • Honest product descriptions and imagery

If something isn’t right with your order, we encourage you to contact us so we can help resolve it.

Contact us

You can reach Oz Pickle Paddles at any time via our Contact Us page, where you’ll find our customer support email, phone number, and business details.

Thank you for supporting an Australian pickleball retailer.

 

Oz Pickle Paddles

Email: team@ozpicklepaddles.com.au

Phone: 0424 845 680

Address: 8/92a Mona Vale Rd, Warriewood NSW 2102, Australia

ABN: 31 874 251 799

Customer Service Hours: Mon–Fri 9am–5pm