Terms of Service

Welcome to Oz Pickle Paddles (“we”, “us”, “our”).
By accessing or using our website www.ozpicklepaddles.com.au, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or services for any unlawful purpose or to violate any applicable laws or regulations.

2. Products & Descriptions

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all content is error-free.

Product images are for illustrative purposes only.
Colours, finishes, and minor design details may vary.
Specifications are provided by manufacturers and may change without notice.

3. Pricing & Availability

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

Prices and availability are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
Errors in pricing or descriptions may result in order cancellation and refund.

4. Orders & Payments

By placing an order, you confirm that:

You are authorised to use the payment method provided
All billing and shipping information supplied is accurate

We reserve the right to cancel or refuse any order at our discretion.

5. Shipping

Shipping times provided are estimates only and may vary due to factors outside our control.

Shipping costs are displayed at checkout
We are not responsible for delays caused by carriers or customs
Risk of loss passes to you upon delivery

6. Returns & Refunds

Our returns and refunds are governed by Australian Consumer Law.

You are entitled to a replacement or refund if a product is faulty, damaged, or not as described.

For change-of-mind returns:

Products must be unused and returned in original packaging
Return shipping costs may apply
Approval is required before returning items

Please refer to our Returns & Refunds Policy page for full details.

7. Warranties

Some products include a manufacturer’s warranty. Warranty details (if applicable) are provided on the product page.

This warranty does not limit your rights under Australian Consumer Law.

8. Limitation of Liability

To the extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our liability is limited to the purchase price of the product supplied

Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.

9. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Oz Pickle Paddles and may not be reproduced or used without permission.