Help and Questions

1. What is pickleball?

Pickleball is a fast-growing sport that combines elements of tennis, badminton, and table tennis. It’s easy to learn, suitable for all ages, and played with a paddle and a perforated plastic ball.

2. Who are these paddles best suited for?

Our paddles are ideal for:

Beginners and intermediate players
Social and club play
Players looking for control, comfort, and durability

They offer a great balance of power and precision without being too heavy.

3. Are these paddles approved for official play?

Yes. Our paddles meet standard pickleball size and surface requirements and are suitable for club and recreational play across Australia.

4. How many paddles are available?

We currently have very limited stock. Once sold out, restocking may take time due to supplier lead times.

5. Do you offer free shipping in Australia?

Yes!
We offer free standard shipping Australia-wide on all paddle orders.

No minimum spend. No hidden fees.

6. How long does delivery take?

Orders are dispatched within 1–2 business days.

Estimated delivery times:

Metro areas: 3–5 business days
Regional areas: 5–7 business days

Tracking details are emailed once your order ships.

7. Can I return or exchange a paddle?

Yes. We offer a 30-day return policy for unused paddles in original packaging.

If your paddle arrives damaged or faulty, we’ll replace it or issue a refund — no hassle.

8. What if the paddle arrives damaged?

If your paddle arrives damaged, contact us within 48 hours of delivery with photos. We’ll arrange a replacement or refund as quickly as possible.

9. Is this paddle suitable for beginners?

Absolutely. The paddle is designed to be forgiving and easy to control, making it perfect for beginners while still performing well as your skills improve.